• Orhan Gazi Mah. 14. Yol Sk. No:18, 34538 Esenyurt/Istanbul, Türkiye
  • Hours: Mon–Sat 07:30–18:00 (Türkiye time)
+90 212 623 18 37

Privacy Policy

1. Introduction
At VENTANAKS, we attach great importance to protecting our users’ privacy. This privacy policy explains how your personal data is collected, processed and protected. By using our website, you are deemed to have accepted this policy.

2. Data Collected and Purposes of Use
When you visit our website or use our services, the following data may be collected:

  • Personal information: Name, surname, email address, phone number, etc.
  • Contact information: Information you provide for your orders and customer support requests.
  • Technical data: Your IP address, browser type, operating system and site usage data.
  • Cookies: Used to improve the user experience and remember your preferences on the site.

This data may be used for the following purposes:

  • Processing your orders and providing customer support.
  • Improving the functionality of our website.
  • Informing you about our products and services.
  • Fulfilling security and legal obligations.

3. Sharing of Personal Data
VENTANAKS does not share user data with third parties without permission. However, data may be shared in the following cases:

  • When notification to the authorities is required by law.
  • When sharing data with our business partners (for example, logistics companies) is necessary to provide the service.

4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies. Cookies are small files stored by your browser and used to improve the user experience. You can disable cookies by changing your browser settings, but you may then be unable to make full use of some of our services.

5. Data Security
VENTANAKS takes the necessary technical and administrative security measures to protect your personal data. However, 100% security cannot be guaranteed for data transmitted over the internet.

6. User Rights
Under the KVKK (Turkish Personal Data Protection Law) and related legislation, users have the right to:

  • Learn whether their personal data is being processed.
  • Request access to the processed data.
  • Request the correction of inaccurate or incomplete data.
  • Request the deletion or anonymisation of their data.
  • Request that their data be used only for specific purposes.

To exercise these rights, you can contact us.

7. Changes to the Privacy Policy
VENTANAKS may update this privacy policy from time to time. The updated policy takes effect when it is published on our website.

8. Contact Details
For questions or requests regarding our privacy policy, you can contact us:

info@ventanaks.com